Business Analyst

Job Description

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too. Business Analyst Jan 2, 2024 Location: Help Headquarters Job Type: Full Time myWork Options: In-person, Remote, Hybrid What's the job? As the Business Analyst, you play a key role as subject matter expert and technical advisor for various strategic initiatives at CCS. This role facilitates business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications. The Business Analyst manages the requirements development process by eliciting, analyzing, specifying and verifying multiple levels of requirements from an end-to-end perspective and supports the ongoing management of the requirements. What else will you get to do every day? Presents ideas in a focused and concise manner. Ability to create compelling business justification for recommended direction and design Design and document current/future state enabled solutions and drive all relevant business analysis to ensure the most effective recommendations are made for successful solution and project plan completion. Accurately translates business requirements into functional requirements, including aptitude for interpreting technical documentation and authoring or updating documents as needed (Functional Designs, Business Process Designs) and seen as a cross-functional process and subject matter expert. Experience interpreting user needs and working with technical experts to write functional specifications for new systems, systems changes and system enhancements Significant and recent experience conducting business process reviews, developing business requirements and functional specifications Experience with integrated project team delivery, coordinating deliverables and contributing to strategy/planning with management. Experience in working in an SME role for the creation of customized end-user training material both online and in the classroom Assist with the definition and continuous improvement of BA processes and interactions with the PMO and IT and make recommendations to improve the overall effectiveness and efficiency of the business. Ability to perform root cause analysis Significant and recent experience developing business proposals, including cost-benefits/feasibility analysis and ROI to evaluate systems design/enhancement proposals and other business initiatives Ability to self-manage projects within tight timeframes and dynamic priorities. Based on experience, can accurately estimate the cost and time to implement functional or business unit-level solutions. Work independently and within cross-functional project teams The incumbent will possess a unique blend of technical, business, and people skills and excellent problem-solving skills. Who are we looking for? Bachelor's degree or diploma requiring 3-4 years of study in a business or technology field. CCBA or CBAP Certification attained or in progress is an asset. Minimum 4 years experience in a BA role. Experience within an insurance, wealth management, financial planning and financial institution, or an equivalent combination of education and experience; knowledge of the use of specialized computer hardware and software in the insurance, financial planning, or financial services environment is highly desirable. Proficient in using MS Office toolset, MS Access, and Visio. Advanced ability to manage and prioritize a complex heavy workload with minimal supervision. Advanced ability to conduct scope business analysis, including workflow analysis, business information requirements and models. Advanced knowledge of and adherence to Systems Life Cycle Methodology. Advanced verbal and written communication skills, including writing quality documentation at various stages of SLCM. Advanced ability to manage multiple tasks simultaneously. Advanced ability to recognize priorities and work to those priorities. Ability to travel between the Island and Mainland offices occasionally Equity, Diversity & Inclusion at Coast Capital Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s. Mortgage and auto financing benefits . Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition . We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture . We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.